I have autopay set up on my existing loan. Will I need to set it up again with TopUp?

If you have autopay set up on your existing loan, it will be transferred to your new TopUp loan. If you have any issues, please call us at 888-596-3157 Monday – Friday, 5 am – 5 pm, and Saturday, 8 am – 5 pm Pacific Time.

Additional Account Management FAQ

    Keep more of what you earn and earn more on what you save.
    Checking your rate won’t impact your credit score.2
    Keep more of what you earn and earn more on what you save. Privacy & Security

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    Related FAQ's
    You can view and manage most of your account information by signing in on the web or using the Happen Bank mobile app, including your password, phone number, physical address, loan documents, payment methods, and two-factor authentication settings.
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    Contact our team at 833-498-1399.
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    The Society for Worldwide Interbank Financial Telecommunication (SWIFT) Code is a unique identification code that may be required by some banks, broker-dealers, and investment managers for the completion of international wire transfers.
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    Personal Banking Customers: Our Elite and Reserve Tier customers can place a wire via Online banking or the Happen Bank Mobile app. For all other customers, they can reach out to Customer Service at 800.242.0272 to initiate a wire. 
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    LevelUp Savings is a high-yield savings account that rewards you with a higher LevelUp Rate when you make deposits of at least $250 per statement cycle.
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    {noun} The total annual cost to borrow money, including fees, expressed as a percentage.
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    A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
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