If you have autopay set up on your existing loan, it will be transferred to your new TopUp loan. If you have any issues, please call us at 888-596-3157 Monday – Friday, 5 am – 5 pm, and Saturday, 8 am – 5 pm Pacific Time.
I have autopay set up on my existing loan. Will I need to set it up again with TopUp?
Additional Account Management FAQ
Keep more of what you earn and earn more on what you save.
Checking your rate won’t impact your credit score.2
Happen Bank Resources
Related Articles
Most personal loan application delays come down to a few things. Missing or mismatched documents, failed income verification, unanswered follow-up requests, and submitting multiple full applications to different lenders are some of them. Knowing what to look for can help you identify and address potential delays.

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Related FAQ's
You can view and manage most of your account information by signing in on the web or using the Happen Bank mobile app, including your password, phone number, physical address, loan documents, payment methods, and two-factor authentication settings.
Personal Banking Customers: Our Elite and Reserve Tier customers can place a wire via Online banking or the Happen Bank Mobile app. For all other customers, they can reach out to Customer Service at 800.242.0272 to initiate a wire.
The Society for Worldwide Interbank Financial Telecommunication (SWIFT) Code is a unique identification code that may be required by some banks, broker-dealers, and investment managers for the completion of international wire transfers.
Contact our team at 833-498-1399.
LevelUp Savings is a high-yield savings account that rewards you with a higher LevelUp Rate when you make deposits of at least $250 per statement cycle.
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment.
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.






