How to cancel a Personal Loan or Auto Loan Refinance application
Unfortunately, we cannot cancel these loans after a loan has been issued to you and your origination fee will not be refunded.
How to cancel a Happen Bank Financing Solutions loan application
Health & Wellness
You must request a refund from us within 30 days of funding. Partial refunds or refunds after 30 days may be subject to interest payment. Please note that refunds are only allowed if no services have already been performed.
For Happen Bank Financing Solutions loans, call us at 800-630-1663, Monday through Friday from 6 am – 5 pm Pacific Time.
Retail Goods and Non-Medical Services
For retail goods and non-medical services, returns, cancellations, exchanges, delivery issues, and service issues are generally governed by the merchant’s disclosed return, cancellation, delivery, and refund policies, your loan agreement, program rules, and applicable law.
If goods or services are not delivered or performed by the merchant’s disclosed delivery or performance date, or if no delivery or performance date was disclosed and the goods or services have not been delivered or performed within the applicable program-defined period, you may contact the merchant to request cancellation or open a dispute with Happen Bank.
If the merchant cannot show delivery, performance, borrower acceptance, or a valid borrower-agreed extension, Happen Bank may cancel or refund a portion of the loan and recover the applicable financed amount from the merchant.
For Happen Bank Financing Solutions loans, call us at 800-630-1663, Monday through Friday from 6 am – 5 pm Pacific Time.
Home Improvement
Consult your loan agreement for information on canceling your loan.
