Happen Bank logoLC Logo

Charge-Off

February 8, 20233 min read

A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.

A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.

What Is a Charge-Off?  

A charge-off on your credit report indicates the financial institution or creditor has written the account off as a loss and has stopped attempting to collect on a debt that you owe. However, a charge-off does not mean your debt is forgiven—it may be transferred to a collection agency or sold to a debt buyer. As long as the debt remains outstanding, you're still responsible to pay it. 

How Does a Charge-Off Work? 

When you miss a payment on a loan or credit card or have a bank account with a negative balance, the creditor or financial institution will attempt to collect the amount you owe. At some point, the creditor may determine the debt is uncollectible and decide to charge it off. This means the creditor has written off the remaining balance as a loss.  

At this point, the creditor will report the account as “Charged Off” to the credit reporting agencies which will appear on your credit reports along with the account balance. If the charge-off is legitimate and you can't convince the creditor to remove it, a charge-off can remain on your credit reports for up to seven years after your first missed payment. 

Once a creditor has charged off a debt, they may decide to sell it to a debt buyer or transfer it to a debt collection agency for pennies on the dollar. If this happens, your account will be closed, interest will stop accruing on your balance, and your credit report will reflect that the account was "Charged Off." However, you will still be liable for paying off the debt to the debt collection agency. Additionally, the collection agency may report a collection account for the same debt, further impacting your credit score.

Will a Charge-Off Impact Your Credit Score? 

Your payment history is the most influential factor in your FICO credit score. Missing just one payment could have a significant negative impact on your credit score. 

If a debt balance remains unpaid long enough for the creditor to stop attempting to collect payment, the worsening delinquency and subsequent charge-off could have a long-term  and far reaching impact to your credit score.  

For example, a low credit score and history of nonpayment may make it more difficult to get approved for credit in the future. It may also impact your ability to get approved for a residential lease or to qualify for lower interest rates on auto or homeowners insurance.  

How Can You Repair a Charge-Off? 

The best way to repair a charge-off is to prevent it from happening. If you start missing payments, don't ignore the situation. Contact your lender and ask if there’s anything that can be done to help you avoid a charge-off situation. 

In the event your debt is charged off, as long as there is a balance, you’re still responsible for repayment which is why you should consider ways to pay off the debt as soon as possible to avoid having it go to collections. Even if you cannot pay off the debt in full, you may want to consider negotiating a payment settlement with the creditor for less than what you owe or, if necessary, having the debt discharged in bankruptcy.  

In some cases, you may be able to negotiate with the lender to remove the charge-off from your credit report in exchange for full payment—a process known as “pay for delete.” Even if you can't get it removed, paying off the balance could potentially reduce the impact to your credit score.  

If the creditor does sell the debt to a collection agency, you'll face more attempts to collect the amount you owe. Some debt collectors may even resort to lawsuits to force collection through a court order. 

How Can You Limit Charge-Off Damage? 

The timeframe for when a creditor decides to charge-off an account ranges from 120 to 180 days from your initial delinquency date. You'll typically receive letters and phone calls reminding you of the past-due payment, urging you to get caught up. Don't ignore the creditor—this is the best time to talk to the lender to see if you can avoid a charge-off. 

If you've had an account charged off recently, contact the creditor as quickly as possible to verify the accuracy of the account details and look for opportunities to pay off some or all of the debt to avoid transfer to a collection account and further damage to your credit score. 

In some cases, a charge-off could be reported in error. If this happens, it could damage your credit score, so you should act quickly to dispute the negative item with the credit reporting agencies. As long as the dispute isn't frivolous, the credit bureaus are required to investigate it and remove or update the information if it's found to be innacurate.  
 
To contact the credit bureaus:  

If the creditor decides to charge-off your account, it'll only report only to the credit reporting agencies that it normally reports to. For many lenders, it's all three, but some lenders may only report to one or two of the major credit bureaus. 

Keep more of what you earn and earn more on what you save.
Checking your rate won’t impact your credit score.2
Keep more of what you earn and earn more on what you save. Privacy & Security

You May Also Like

Related Articles
Borrowing $1,500 is often harder – and more expensive per dollar – than borrowing $15,000. Many banks don't offer small personal loans, and the products that fill the gap can cost several times more. Happen Bank personal loans start at $1,000 with APRs from 6.53% to 35.99%.1 Check your rate in seconds with no impact to your credit score.2,4
Jul 29, 2026
7 min read
woman holding open her wallet full of credit cards
"Bad credit" is a range, not a verdict. A borrower with a credit score of 620 has meaningfully different options than one with a credit score of 520 – and a personal loan from a bank can still be an option for many borrowers in the fair credit range (580–669). Before you decide anything, check your rate in seconds with no impact to your credit score.1,4 If you're not yet in the qualifying range, credit monitoring tools can help you track the progress that matters most.
Jul 29, 2026
8 min read
Blog CreditScore header
A personal loan typically has a fixed APR, fixed term, and fixed monthly payment. The application, verification, and funding increasingly happen digitally – without branch visits or paper forms.
Jul 22, 2026
6 min read
Online & Mobile Banking
The best personal loan rate in 2026 isn't the one with the lowest advertised interest rate: it's the one with the lowest APR, which includes additional finance charges.
Jul 22, 2026
8 min read
personal-loans-hero
Your car won't start on a Monday morning. The repair estimate is $1,400, and your next paycheck isn't until Friday. The question isn't whether you need money fast – it's which option gets it to you at the most efficient cost.
Jul 22, 2026
8 min read
A woman on the side of the road with a car, looking under the hood. Cover unexpected emergencies with a personal loan.
Related Impact
Today, we are thrilled to announce the completion of our acquisition of Radius Bancorp, Inc. (“Radius”). In February 2020, we announced our intent to acquire Radius and shared how we can grow and deepen our customer relationships with a marketplace bank.
Jan 30, 2021
2 min read
Radius Officially Joins LendingClub
Today, we are thrilled to announce the completion of our acquisition of Radius Bancorp, Inc. (“Radius”). In February 2020, we announced our intent to acquire Radius and shared how we can grow and deepen our customer relationships with a marketplace bank.
Jan 30, 2021
2 min read
Radius Officially Joins LendingClub
Related FAQ's
If you want to cancel your application, please call us immediately. Once a loan is funded, you have a limited time frame to cancel your application, depending on your loan type.
Jul 12, 2026
less than a minute read
The truth is we outgrew our name.
Jun 21, 2026
less than a minute read
All investor accounts were closed in stages throughout 2025. The closure process was fully completed by the end of 2025.
Jun 21, 2026
less than a minute read
If you’re using Google Chrome: Please visit Google Chrome’s support center for more information on editing or creating bookmarks.
Jun 21, 2026
less than a minute read
No additional payments will be issued. Prior to account closure, all remaining investor funds were distributed via ACH transfer or mailed check using the payment instructions on file.
Jun 21, 2026
less than a minute read
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
Sep 6, 2023
4 min read
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment. 
Mar 21, 2023
4 min read
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
Mar 21, 2023
3 min read
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.
Feb 4, 2023
3 min read
{noun} A record of borrowing and repayment activity over a period of time that reflects your ability to manage and pay your debt obligations.
Jan 28, 2023
4 min read

For Personal Loans, APR ranges from 5.96% APR to 35.96% APR and origination/processing fee ranges from 0.00% to 8.00% of the loan amount. APRs and origination/processing fees are determined at the time of application. The lowest APR may be available to borrowers with excellent credit, subject to additional factors including, but not limited to, loan amount, loan term, and sufficient investor commitment. Advertised rates and fees are valid as of July 06, 2026, are subject to change without notice, and may not be available for all Personal Loan products and/or through all application channels or platforms.

A representative example of payment terms for a Personal Loan is as follows: a borrower receives a loan of $15,262 for a term of 36 months, with an interest rate of 13.99% and a 6% origination fee of $916, for an APR of 18.40%. In this example, the borrower will receive $14,346 and will make 36 monthly payments of $522. Loan amounts range from $1,000 to $75,000 and loan term lengths range from 24 months to 84 months. Some amounts, rates, and term lengths may be unavailable in certain states, and may not be available for all Personal Loan products and/or through all application channels or platforms.

Credit eligibility is not guaranteed. APR and other credit terms depend upon credit score and other key financing characteristics, including but not limited to the amount financed, loan term length, and credit usage and history.

Unless otherwise specified, all credit and deposit products are provided by Happen Bank, N.A., Member FDIC, Equal Housing Lender (“Happen Bank”), a wholly-owned subsidiary of Happen, Inc., NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit products are subject to approval, which may include credit approval. 

Our mailing address is: Happen Bank, N.A., 88 Kearny Street, Suite 600, San Francisco, CA 94108. 

“Happen” and the “H” symbol are trademarks of Happen Bank.

© 2026 Happen Bank. All rights reserved.

Equal Housing LenderMember FDIC