Emotional intelligence is what separates man from machine. Get it right, and we can connect with anyone in a genuine way, generate whole new industries, and not just survive the automation revolution, but thrive within it.

This month, big brands experiment with novel sustainability models, healthy eating trends and alcohol-free cocktails. Meanwhile, startups push the envelope, swapping alt ‘milks’ for camel ice cream and alcohol-lite for cannabidiol-rich concoctions.

We all want to live in a beautiful, effortless world, where everything works like it was made just for us. It’s not surprising, then, that Design Thinking is having a resurgence.