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How do I pay off my previous auto loan?

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When you're approved for a Happen Bank Auto Refinance loan, we pay off your previous auto loan for you—so you don’t have to do a thing.

When will my old auto loan be paid off?

We work with your previous lender directly to pay off your account as soon as your Truth in Lending disclosure is signed and your loan documents are finalized. The payoff of your previous loan takes 1–2 weeks on average, so make sure you continue to make monthly payments to your previous lender until the loan payoff is confirmed. And if you end up overpaying, you’ll receive a refund.

What if I have gap insurance?

If you had gap insurance on your previous loan, your policy may end when you refinance. You’ll want to review your previous loan contract and state rules to see what your options are to transfer, cancel, or get a refund for your coverage. You can also contact your gap insurance provider directly to see if they’ll transfer your policy or allow you to purchase new gap insurance for your Happen Bank auto loan.

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Unless otherwise specified, all credit and deposit products are provided by Happen Bank, N.A., Member FDIC, Equal Housing Lender (“Happen Bank”), a wholly-owned subsidiary of Happen, Inc., NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit products are subject to approval, which may include credit approval. 

Our mailing address is: Happen Bank, N.A., 88 Kearny Street, Suite 600, San Francisco, CA 94108. 

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