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How do I make payments on auto refinance loans?

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We offer several ways for you to make your monthly auto loan payment, so you can choose the method that works best for you. A statement will be mailed to you every month that shows the payment amount and due date.

Set up automatic payments

Signing up for automatic payments means you won’t miss any payments, and you’ll save money on postage. You can set up autopay from your To-Do List after you apply. Once you sign up, we’ll debit your payment from your bank account each month. If you do not elect this option during the application, you can enroll after a loan is issued to you by visiting our servicing partner’s site: https://santanderconsumerusa.com/payments/auto-pay

Pay online, by phone, or by check

Once your loan documents are finalized, you’ll receive a welcome email or letter providing details on how to make your payments. You can also visit our servicing partner's site for payment options: https://santanderconsumerusa.com/payments. Payments and loan payoffs for Auto loans should be mailed to our servicing partner, Santander Consumer USA, at:

Santander Consumer USA
3000 Kellway Drive, Suite 120
Carrollton, TX 75006

If you need help or have any questions, please call 888-845-0010 Monday through Friday from 8 am to 4 pm Pacific Time.

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Unless otherwise specified, all credit and deposit products are provided by Happen Bank, N.A., Member FDIC, Equal Housing Lender (“Happen Bank”), a wholly-owned subsidiary of Happen, Inc., NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit products are subject to approval, which may include credit approval. 

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