How do I pay off my loan?

2 min read

If you're ready to pay off your loan, congratulations! That’s a big financial step.

You can make the last payment right from your Member Center. The payoff amount includes both your remaining principal balance and interest. Once you pay off your loan, you won’t owe any additional interest and your monthly payments will end. Keep in mind, it may take up to four business days to fully process your payoff and it can take up to 60 days for it to show on your credit report.

Pay online

  1. Sign into your Member Center.

  2. Click Make an Extra Payment in the Upcoming Payments section.

  3. Click Pay Off Your Loan.

  4. Click Pay Online Now.
    The review page shows your payoff amount, payment date, and the last four digits of your bank account.

  5. Click Pay Now to confirm your payment.

That’s it! You’re all set.

Please keep in mind that the amount you see on the homepage of your account does not include the interest accrued since your last payment. To pay off your loan, follow the instructions above or get your total payoff amount by calling 855-408-1375.

Pay by phone

You can also make your last payment by calling us at 855-408-1375. We’re happy to help! Please have your bank account information ready when you call.

Pay by check

Make your check payable to "Happen Bank" and write your loan ID and name (if it's not on your check) on the memo line. For example:

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Mail your check to one of these addresses:

  • For standard mail (USPS)
    Happen Bank
    Lockbox Services - 134268
    P.O. BOX 884268
    Los Angeles, CA 90088-4268

Lockbox #0134268
Happen Bank
3440 Flair Dr.
El Monte, CA 91731

If your check arrives by 4 pm MT (Mountain Time), it will be processed the same day. Checks received after 4 pm will be processed the next business day.

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For Personal Loans, APR ranges from 5.96% to 35.99% including origination fee. Most origination fees range from 0% to 8% of the loan amount. Origination fee may be higher for applications submitted through or referred by select partners. APRs and origination fees are determined and disclosed at the time of application. The lowest APR and origination fee may be available to borrowers with excellent credit, subject to additional factors including, but not limited to, loan amount, loan term, and sufficient investor commitment. Origination fee may be referred to as processing fee for certain products. Advertised rates and origination fees are valid as of November 5, 2026, are subject to change without notice and may not be available for all Personal Loan products and/or through all application channels or platforms.

A representative example of payment terms for a Personal Loan is as follows: a borrower receives a loan of $15,262 for a term of 36 months, with an interest rate of 13.99% and a 6% origination fee of $916, for an APR of 18.40%. In this example, the borrower will receive $14,346 and will make 36 monthly payments of $522. Loan amounts range from $1,000 to $75,000 and loan term lengths range from 24 months to 84 months. Some amounts, rates, and term lengths may be unavailable in certain states, and may not be available for all Personal Loan products and/or through all application channels or platforms.

Credit eligibility is not guaranteed. APR and other credit terms depend upon credit score and other key financing characteristics, including but not limited to the amount financed, loan term length, and credit usage and history.

Unless otherwise specified, all credit and deposit products are provided by Happen Bank, N.A., Member FDIC, Equal Housing Lender (“Happen Bank”), a wholly-owned subsidiary of Happen, Inc., NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit products are subject to approval, which may include credit approval. 

Our mailing address is: Happen Bank, N.A., 88 Kearny Street, Suite 600, San Francisco, CA 94108. 

“Happen” and the “H” symbol are trademarks of Happen Bank.

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