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Who is servicing the loans?

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Happen Bank services all personal and small business loans. As we receive payments from borrowers we securely transfer the funds received to pay investors in the corresponding Notes. We also work with third-party collections agencies to manage delinquent loans.

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Related FAQ's
Happen Bank makes every effort to bring late Notes back to "current" status. We'll update you with any collection activity related to your Notes through the Loan Performance page in your Member Center.
Jun 7, 2023
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You can assign or reassign your Notes to different portfolios in your account from the My Notes page in your Member Center.
Jun 7, 2023
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While several factors, including early loan payoff, can affect returns on your Notes, the biggest impact comes when members miss loan payments or stop making payments entirely.
Jun 7, 2023
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Happen Bank ended the purchase of new Notes on December 27, 2020, and retired the Notes platform on December 31, 2020.
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Each Note in your account lists a status corresponding to the loan associated with the Note.
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Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
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{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment. 
Mar 21, 2023
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{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
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A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
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{noun} An interest rate that remains the same for a set time, usually for the life of the loan.
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Unless otherwise specified, all credit and deposit products are provided by Happen Bank, N.A., Member FDIC, Equal Housing Lender (“Happen Bank”), a wholly-owned subsidiary of Happen, Inc., NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit products are subject to approval, which may include credit approval. 

Our mailing address is: Happen Bank, N.A., 88 Kearny Street, Suite 600, San Francisco, CA 94108. 

“Happen” and the “H” symbol are trademarks of Happen Bank.

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