What affects my Notes portfolio performance?

less than a minute read

While several factors, including early loan payoff, can affect returns on your Notes, the biggest impact comes when members miss loan payments or stop making payments entirely.

When members miss a loan payment, their loan moves from “current” to “late” status. When they miss several payments, usually after 120 days, the loan enters “default” status. When there is no longer a reasonable expectation of further payments, usually within 30 days of when a loan goes into default, the loan is “charged off.” Charge-offs have the most lasting effect on your Notes portfolio because the corresponding Note is removed from the platform.

Happen Bank provides an expected charge-off rate for every Notes order. We base expected charge-off rates on historical data, expected loan performance, macroeconomic conditions, and other factors.

Expected charge-off rates may change periodically, and we provide them only for informational purposes. It’s important to remember that certain loans, based on risk assessment, are more likely to charge off and may result in a loss of some or all invested funds.*


Each portfolio is unique, and the performance of your portfolio may vary. Past performance is no guarantee of future results and any information provided, including charge-off rates, is not intended to be investment advice, guidance, or a guarantee of the performance of any Note.

* Visit the Statistics page to learn more about historical performance and charge-off rates on the Happen Bank platform. Learn more about how often we update expected charge-off rates.

Happen Bank Resources

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For Personal Loans, APR ranges from 5.96% APR to 35.99% APR and origination/processing fee ranges from 0.00% to 8.00% of the loan amount.APRs and origination/processing fees are determined at the time of application. The lowest APR may be available to borrowers with excellent credit, subject to additional factors including, but not limited to, loan amount, loan term, and sufficient investor commitment. Advertised rates and fees are valid as of July 06, 2026, are subject to change without notice, and may not be available for all Personal Loan products and/or through all application channels or platforms.

A representative example of payment terms for a Personal Loan is as follows: a borrower receives a loan of $15,262 for a term of 36 months, with an interest rate of 13.99% and a 6% origination fee of $916, for an APR of 18.40%. In this example, the borrower will receive $14,346 and will make 36 monthly payments of $522. Loan amounts range from $1,000 to $75,000 and loan term lengths range from 24 months to 84 months. Some amounts, rates, and term lengths may be unavailable in certain states, and may not be available for all Personal Loan products and/or through all application channels or platforms.

Credit eligibility is not guaranteed. APR and other credit terms depend upon credit score and other key financing characteristics, including but not limited to the amount financed, loan term length, and credit usage and history.

Unless otherwise specified, all credit and deposit products are provided by Happen Bank, N.A., Member FDIC, Equal Housing Lender (“Happen Bank”), a wholly-owned subsidiary of Happen, Inc., NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit products are subject to approval, which may include credit approval. 

Our mailing address is: Happen Bank, N.A., 88 Kearny Street, Suite 600, San Francisco, CA 94108. 

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