Once you’ve submitted your application, we’ll try to confirm your information on our own. Sometimes, you may need to submit a few documents to confirm your identity, income, or vehicle ownership. For some documents, you can upload a screenshot or copy to your To-Do List. If you initiate a title transfer, we’ll need documents mailed to us.
Documents you can upload to your To-Do List
Driver’s license—a current and valid state-issued driver’s license.
Proof of registration—the registration for the car you’re refinancing. To prevent delays, ensure that your registration is up to date and that you’ve paid all outstanding fees.
Proof of insurance—the insurance card for the car you’re refinancing. Ensure your name, vehicle identification number (VIN), and policy number are clearly visible. Happen Bank requires that you carry full-coverage insurance on your car. Full-coverage insurance includes comprehensive and collision coverage.
Learn how to upload documents.
Documents to mail using a prepaid shipping label
Title transfer documents—enables Happen Bank to transfer your car title from your previous lender to us. A limited power of attorney (LPOA) shows that you’ve authorized the title transfer. Once we’re ready for the title transfer, we’ll email you a form to print out and sign. You can then mail the form back to us using the prepaid shipping label we provide. In some cases, your LPOA may need to be notarized.
Learn more about title transfer documents.
