While you cannot cancel a TopUp™ loan once it's been issued, you may be eligible for some benefits if you contact us within five calendar days after issuance. For more details, please call us at 888-596-3157 Monday – Friday, 5 am – 5 pm, and Saturday, 8 am – 5 pm Pacific Time.
Can I cancel my TopUp loan?
Additional Account Management FAQ
Keep more of what you earn and earn more on what you save.
Checking your rate won’t impact your credit score.2
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All investor accounts were closed in stages throughout 2025. The closure process was fully completed by the end of 2025.
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The truth is we outgrew our name.
No additional payments will be issued. Prior to account closure, all remaining investor funds were distributed via ACH transfer or mailed check using the payment instructions on file.
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment.
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.








