Client: Dorchester Collection

Bespoke Innovation Training


Dorchester Collection created a Global Innovation Committee to help drive incremental revenue driving  opportunities across their global hotel portfolio.  To make this work they needed an idea generation training approach for their collection wide innovation committee.

What we did

We worked with the team to develop a bespoke innovation training session  & helped develop a simple and effective innovation model best suited the culture and aspirations of Dorchester Collection hotels.

IHG hotel innovation


Collaborative creation of an innovation process unique to Dorchester Collection; proactive identification and implementation of guest experience insights and a team of inspired innovation initiators!


Innovation Training

Industry Hospitality

Happen's perspective

Our People